The Board and senior management of Tencent recognize their responsibility to represent the interests of the shareholders and to enhance shareholder value. Tencent uses a number of formal channels to account to shareholders for the performance and operation of the Group and reports to shareholders on a quarterly basis. The Company Secretarial Department/Investor Relations Department respond to letters, e-mails and telephone enquiries from shareholders/investors on various issues.
The directors of Tencent have adopted the Shareholders Communication Policy in March 2012 which aims to ensure that the shareholders of the Company and other stakeholders at large are provided with ready, equal, regular and timely access to material information about the Company, in order to maintain an on-going dialogue with the shareholders of the Company and to enable them to exercise their rights in an informed manner, and to allow the shareholders of the Company and other stakeholders to engage actively with Tencent through general meetings or other proper means.
